5kbet Terms & Conditions — Know the Rules, Play Safe

1 General Information & Introduction

Welcome to 5kbet. These Terms & Conditions ("Terms") apply to your use of the 5kbet platform and all services offered under it. By using the 5kbet website or mobile app, you are considered to have automatically accepted these Terms. Please read this document carefully before you start using the platform for the first time.

5kbet is an internationally licensed online betting and gaming platform. We offer betting across cricket, football, and more than 30 other sports, as well as Live Casino, slots, and crash games. Our services are intended solely for individuals who are legally eligible to participate in online gaming and betting under the laws of their own country.

2 Account Registration & Eligibility

To open an account with 5kbet, you must meet the following eligibility requirements. If these conditions are not satisfied, 5kbet reserves the right to close the account at any time.

• You must be at least 18 years old — a national ID card or passport may be requested as proof of age.
• Each person may only register one account — multiple accounts under the same individual will be treated as fraud.
• You must provide accurate and truthful information at the time of registration — providing false information may result in your account being closed at any time.
• Your mobile number and email can only be linked to one account.
• Completing KYC (Know Your Customer) verification is mandatory — especially before making a withdrawal.
• Opening an account in someone else's name or identity is strictly prohibited.

You are solely responsible for keeping the mobile number and password you provide at registration strictly confidential. 5kbet will not be liable for any loss resulting from sharing your password with others. If you suspect any unauthorized access to your account, notify our support team immediately.

3 Deposits & Payment Methods

5kbet supports the most popular mobile banking methods in Bangladesh. Deposits are generally credited to your account instantly. Full details about payment options are listed below:

• Only mobile banking accounts registered in your own name may be used for deposits.
• Depositing from a third-party account is strictly prohibited and may result in account closure.
• 5kbet does not charge any deposit fees — however, your mobile banking provider may apply their own charges.
• If you experience any issues, contact our support team with your transaction ID.

4 Withdrawal Policy & Process

Withdrawing your winnings from 5kbet is simple and fast. However, certain conditions must be met. All withdrawal rules are outlined below for your convenience.

• KYC verification must be completed before making a withdrawal.
• Minimum withdrawal amount: ৳1,000.
• Maximum daily withdrawal: ৳1,00,000 (standard members) / ৳5,00,000 (VIP members).
• Withdrawals are typically processed within 1–3 business days. For VIP members, within 24 hours.
• Withdrawals must be made using the same payment method used for the deposit.
• Bonus funds cannot be withdrawn without meeting the wagering requirement.
• Withdrawals may be delayed for verification if suspicious betting patterns are detected.

5 Bonus & Promotion Terms

5kbet offers one of the most competitive bonus programs in Bangladesh. However, each bonus comes with specific terms and conditions, and failure to meet them may result in forfeiture of the bonus funds. Please read these terms carefully before claiming any bonus.

• A bonus offer cannot be used more than once.
• If wagering is not completed within the specified period during the bonus, the bonus will be forfeited.
• Multiple bonuses cannot be active at the same time — activate the next one only after the current one has been used.
• If you withdraw before completing the wagering requirement while a bonus is active, both the bonus and any winnings derived from it will be forfeited.
• 5kbet reserves the right to modify or cancel any bonus offer without prior notice.

If you have any questions about bonus terms, contact our support team before activating the bonus. This will help avoid any confusion down the line.

6 Betting Rules

There are a few fundamental rules to follow when placing bets on 5kbet. These rules apply to all betting markets — both pre-match and live betting.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets will not be accepted if your account does not have sufficient balance.
• If an event is cancelled or abandoned, the stake will be refunded.
• If incorrect odds are displayed due to a technical error, 5kbet reserves the right to void the affected bets.
• 5kbet is not liable for bets that fail to register during live betting due to internet disconnection.
• Arbitrage betting or the use of guaranteed profit strategies is strictly prohibited.

7 Prohibited Activities

5kbet is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and may result in permanent account closure and forfeiture of funds.

8 Account Closure & Suspension

5kbet may suspend or permanently close an account without prior notice under the circumstances listed below. Likewise, you may request to close your account at any time.

• 5kbet may immediately suspend an account in the event of a terms violation.
• You can close your account at any time by contacting our support team.
• If there is a balance in the account prior to closure, you will be given the opportunity to withdraw it, unless the balance has been forfeited due to a breach of our Terms.
• If you apply for self-exclusion as part of responsible gaming, your account will be locked for the specified period.
• Accounts cannot be reopened during an active self-exclusion period.

9 Limitation of Liability

5kbet is committed to delivering the highest quality of service at all times. However, there are certain circumstances where our liability is limited — and it's important that you are aware of them.

• 5kbet is not liable for bets that fail due to internet disconnection or device issues.
• 5kbet is not directly responsible for delays caused by third-party payment gateways.
• In the event of an unexpected technical issue causing a service disruption, 5kbet will work to resolve it as quickly as possible.
• In the case of incorrect odds or a display error, 5kbet reserves the right to void the relevant bet and refund the balance.

10 Responsible Gaming

5kbet believes gaming should be a form of entertainment, not a solution to financial problems. We encourage all our members to play responsibly. This section of the Terms & Conditions is especially important for you to read.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: You can take a temporary break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: You may apply for a break lasting anywhere from 6 months to 5 years.
• Reality Check: You will receive periodic notifications showing how long you have been playing.
• Professional Assistance: We provide information on professional counselling services for players experiencing problem gambling.

If you notice any signs of problem gambling, don't hesitate — contact our support team immediately or Responsible Gaming Visit the page. Your well-being is our top priority.

11 Policy Changes & Updates

5kbet reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or mobile number. Continued use of the platform after any changes will be deemed acceptance of the updated Terms.

• The date of each update will be clearly stated at the top of the page.
• 7 days' notice will be given for any major changes.
• If you do not agree to the updated terms, you may request to close your account.

12 Contact & Complaints

If you have any questions or concerns about these Terms & Conditions, our support team is always here to help. 5kbet's customer service is available in Bengali, 24 hours a day, 7 days a week.